Gamehub Frequently Asked Questions

Q. What is Gamehub?

Gamehub is a gaming platform where users can play various types of games. A subscription is required to use the platform. Additionally, players can participate in game tournaments and win exciting prizes.

Q. What features are available on Gamehub?

• Access to games from multiple categories
• Ability to play and explore different games
• View your scores on the leaderboard
• Participate in game tournaments and win exciting prizes by achieving top scores

Q. How can I subscribe on Gamehub?

To subscribe to a tournament on Gamehub, please follow the steps below:

• Visit: https://pay.portal.gamehubbd.com/
• Select a game of your choice
• Choose a subscription package based on your preference
• Enter your mobile number
• You will receive an OTP on your phone—enter the OTP
• Note: You must log in and play using the same mobile number used for subscription
• Read bKash "Terms and Conditions" and click the "I Agree" button
• Enter your bKash number and click "Next"
• You will receive a Verification Code on your phone—enter it and click "Next"
• Enter your bKash PIN and click "Next"
• Your subscription will be successfully activated
• Now visit https://portal.gamehubbd.com/ to participate in tournaments

Q. How can I play game tournaments?

• You must have an active subscription to participate in tournaments
• Your subscription must remain active until the tournament ends
• If your subscription payment is unsuccessful, you will not be able to play
• You can play as many times as allowed within the tournament
• If you exit a tournament without completing it, you will not get another chance to play
• Winners are determined based on the highest score achieved in the shortest time
• Prizes will be distributed within 4 weeks after winners are announced
• Your bKash number must be the same as your registered mobile number
• Multiple prizes will not be awarded to a single mobile number
• Winners must provide a copy of their NID to receive prizes
• If the required number of participants is not met, the tournament duration may be extended
• Gamehub reserves the right to change rules or terms at any time without prior notice

Q. What subscription packages are available on Gamehub?

Gamehub offers 3 subscription packages:

• Mini Pack – BDT 50, unlimited tournaments for 7 days
• Standard Pack – BDT 80, unlimited tournaments for 15 days
• Premium Pack – BDT 100, unlimited tournaments for 30 days

Q. How can I unsubscribe from a package?

You can unsubscribe via the Gamehub microsite: https://unsubscription.purno.com.bd/

Q. What happens after my subscription expires?

If sufficient balance is available, the subscription will be auto-renewed. To avoid auto-renewal, please unsubscribe before the subscription period ends.

Q. What should I do if my subscription is not activated after payment?

• Check your internet connection and account balance
• Refresh the app or log out and log in again
• If the issue persists, contact Gamehub Help Desk

📞 Customer Support: +8809638009003
🕘 Sunday – Thursday: 10:00 AM – 6:00 PM